Grievances

GRIEVANCE PROCEDURE

In the event that a problem should arise, the employee may take up this problem with his/her Shop Steward or his/her Union Business Agent for adjustment. No employee shall be discriminated against because of union activity. If the employee feels that his/her problem has not been solved to his/her satisfaction and he/she desires to make a grievance, the grievance shall be dealt with in the following manner:

FIRST STEP -	The employee may report the grievance to the Store Manager or the Union Business Agent and these parties will meet to address the grievance.
SECOND STEP -	If the grievance is not settled, the Union Business Agent shall meet with the Employer’s Market Supervisor and attempt to settle the grievance.
THIRD STEP -	If the grievance is not settled, the grievance shall be referred to the Employer’s Labor Relations Department. The Labor Relations Department shall discuss the grievance with a Union Business Agent and endeavor to settle the grievance. In the event the grievance is not settled in the third step, it shall be submitted to arbitration in accordance with Section 4.

ARBITRATION PROCEDURE

In the event that the Employer and the Union are unable to settle a grievance and/or dispute within seven (7) days after the conclusion of the discussion under Step 3, then either party may request arbitration of said grievance by serving upon the other party, no later than fourteen (14) days following the date of the last discussion under Step 3 of the Grievance Procedure, written request for arbitration, and a failure to request arbitration within the aforesaid fourteen-day period shall constitute a waiver of the grievance. The parties shall endeavor to agree upon an impartial arbitrator and, in the event that they are unable to so agree within ten (10) days after request for arbitration has been made in accordance with the foregoing, then the aggrieved party (the Employer or the Union) may request either the American Arbitration Association or the respective State Board of Arbitration who shall hear and determine the case in accordance with the then prevailing rules of the American Arbitration Association and/or the State Board.

- The arbitrator shall have no authority to add to, subtract from, alter or amend any of the provisions of this Agreement.- The decision of the arbitrator shall be final and binding upon the parties to this Agreement and the Employees covered hereby

- The fee and expense of the arbitrator shall be borne one-half by the Employer and one-half by the Union.

* No e-mail of grievances will be accepted. Grievances will only be accepted via letter, phone or Business Agent contact. *

Grievance Department
860-677-9333
Within Connecticut. : 1-800-842-2215
Outside Connecticut: 1-800-243-2014